Licence and terms of sale

If anything here is unclear, write to support@sanctuarymix.com.

In short

Personal copy and Sanctuary Mix Essentials: for one person.
Team licence: one local church's sound, worship and ministry team, each with their own copy, and the training.
With any licence, print the printables as often as your church needs for its own services.
Free updates for this edition.
Replies within two working days (not counting Sundays).

Your licence

Sanctuary Mix: personal copy (R499 in rand, about US$30R499)

Licensed to one person. Keep the PDFs and the planning spreadsheet on your own devices, and print from them as you need.

Sanctuary Mix: team licence (R1 399 in rand, about US$84R1 399)

Covers one local church's sound, worship and ministry team, and each of them may keep a copy. Share the PDFs and the planning spreadsheet with everyone who serves in that church. Several campuses or churches in a network need one team licence for each congregation.

The team licence comes with Sanctuary Mix Training for that church: we set the church up when you buy, and email the buyer a leader link. The training is included for as long as we run Sanctuary Mix Training. If we ever close it, we'll tell leaders at least three months ahead.

Sanctuary Mix Essentials (R249 in rand, about US$15R249)

Licensed to one person.

Your name on every page

At checkout we ask who will use the copy and the name it's licensed to. That name (and your church's, on a team licence) is printed small at the foot of every page of each PDF you download. Nothing is locked: you can read it on any device and print it freely. The name simply shows whose copy it is, so please choose the licence that matches who will use it. If you chose the wrong one, write to support@sanctuarymix.com and we'll sort it out.

Printing

With any licence, print the printables (cheat sheets, flowcharts, checklists and worksheets) as often as your church needs for its own services. Every sheet carries the line "Licensed for printing within one local church."

What no licence allows

Reselling the guides, the printables or the spreadsheet, or including them in something you sell.
Sharing them beyond your licence: a personal copy with others, or a team licence outside your own church.
Posting them publicly, including on websites, shared drives open to the public and social media.

If someone else would benefit, point them to this site so they can get their own copy.

Upgrading

You can upgrade any time and pay only the difference: a personal copy to the team licence for about US$54 (R900)R900, or Essentials to the full guide for about US$15 (R250)R250. The difference is the new licence's price now, less what you paid for your copy. Go to sanctuarymix.com/upgrade and type the email you bought with. Your licence then becomes the new one, and the name on it stays the same; to change the name, write to support@sanctuarymix.com. A refunded order can't be upgraded.

Give a copy (R499 in rand, about US$30R499)

When you give a copy, we hand a Sanctuary Mix team licence to a church plant through the missions networks we serve with. You don't receive a copy yourself, and the licence belongs to the church that receives it.

Terms of sale

Who you are buying from

Seller: Fonck (Pty) Ltd, a private company registered in South Africa, registration number 2021/619083/07. Director: Rikus Frederik Jonck.
Physical address, and address for legal notices: 15 Grieg Street, Van der Hoff Park, Potchefstroom, 2520, North West, South Africa.
Telephone: +27 81 325 8839.
Email: support@sanctuarymix.com. Website: https://sanctuarymix.com

We don't belong to any self-regulatory or accreditation body, and don't follow a code of conduct or a dispute resolution scheme.

We reply within two working days (not counting Sundays).

For a church office or treasurer: For your church office (33 KB PDF) has the prices, these details and how payment works, on one page. It isn't a quote or an invoice.

What you get

Everything is digital: nothing is posted. Sanctuary Mix is an A4 PDF of 178 pages with 36 printables, plus the same printables as a PDF of their own and an editable planning spreadsheet (Excel). The team licence also includes Sanctuary Mix Training for that church, an online course for its team (see the team licence above). Sanctuary Mix Essentials is an A4 PDF of 35 pages with 11 printables, plus the same printables as a PDF of their own. The pages also print on US Letter paper with "fit to page".

Prices and payment

Prices are in South African rand, and every order is paid through Yoco, a South African payment provider. Yoco takes Visa, Mastercard and American Express, and Apple Pay or Google Pay on supported devices. Diners Club and RCS cards aren't accepted.
Paying from outside South Africa: you're charged in rand, and your bank converts it at its daily exchange rate. Prices on this site in other currencies are approximate: we convert them from rand with the European Central Bank's rates. Your bank may add a foreign-transaction fee.
The rand price is the full price you pay. Fonck (Pty) Ltd is not registered for VAT, so no VAT is added.
There are no delivery costs.

Delivery

Straight after payment, by email: a download link that works for 7 days. Ask for a fresh link any time on the thank-you page. We keep order and accounting records until seven years after the end of the financial year they belong to (our financial year ends in February), as the Companies Act asks, and you can ask support@sanctuarymix.com for a copy of your order's record in that time.

Updates

When we correct or improve the guide, your next download is the latest version, free, for this edition.

Refunds

Not what you needed? Email us within 30 days of buying for a full refund. You don't have to give a reason. See the refund policy.

The Electronic Communications and Transactions Act (section 44) lets you cancel some online purchases without giving a reason, for a full refund: goods within seven days of receiving them, and services within seven days of buying. Where that cooling-off right applies, you have it as well as our 30-day promise.

Nothing here limits your rights under the Consumer Protection Act or the Electronic Communications and Transactions Act.

Security and privacy

Payments are processed by Yoco. Your full card number never reaches us: you type it on Yoco's page. Yoco's payment notice to us can include the card type, a masked card number, its expiry date and the cardholder's name. We don't keep them. The site runs over HTTPS only, orders and training records are kept in private storage, and download links, sign-in links and codes expire. How we handle your information is set out in our privacy policy.

The content

Sanctuary Mix teaches good practice for church sound, but it can't see your building. Mains power, electrical installation, rigging and hanging speakers should always be handled by qualified people. Gear, software and prices change quickly, so check current details before you buy anything the guide mentions. Product and company names are trademarks of their owners. The fonts are Bricolage Grotesque and Literata, used under the SIL Open Font License (/fonts/OFL-Bricolage.txt and /fonts/OFL-Literata.txt). Some sounds in the training are other people's recordings, used under their own licences and listed on the Sound credits page: those licences, not these terms, set what you may do with those sounds.

Law

These terms are governed by the law of the Republic of South Africa.

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Last updated: 22 October 2026.